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Head of Office – North East Syria

JOB Vacancy Announcement #: (2008)

Job Title: Head of Office – North East Syria

Application deadline: 31.07.2019

Other Information’s:

Only shortlisted candidates will be contacted.

CVs should be in English Language and in Word or PDF format.

Job Requirements:        

 Minimum of 10 years’ management experience in a corporate or an NGO environment, including significant field operations experience running both emergency and development programs

 Robust experience of NGO development and emergency program cycle management, and with experience of working within a complex and matrix organisation structure

 Previous experience of leading and motivating a large and diverse team in a complex and changing context

 A very good understanding of at least 3 of the sectoral programs

 Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management

 Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors

 Solid project management skills related to organisational development projects and international, cross-functional teams with a proven history of delivering results

 Ability to analyse information, evaluate options and to think and plan strategically

 An in-depth understanding of national and international development issues in particular in relation to children

 Previous experience of managing and developing a team and the ability to lead, motivate and develop others

 Excellent interpersonal, communication and presentation skills

 Fluency in written and spoken and English, experience in written and spoken Arabic or Kurdish is a benefit

 Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies

 Commitment to and understanding of the NGO’s aims, values and principles including rights-based approaches

Job Description:

As the most Senior Position in North East Syria (NES) for Org(ORG), the Head of Office will lead and have day to day oversight for all of ORG’s activities in NES. The post holder will have responsibility for a team of roughly 200 staff and 500 incentive workers across 3 Field Offices with an annual portfolio of circa $12-15m, which includes programming in the sectors of Child Protection, Education, Nutrition, Health and Emergency Response. The post holder will play a key role in ensuring that ORG responds to the changing context and needs across NES as they emerge, including growing the strength and capacity of the operational platform to meet the increasing needs of children in both existing operational areas and new locations.

Reporting to the Director of Operations in the Syria Response Office (SRO) and as a member of the Extended Senior Management Team (ESMT) for the SRO, the NES HoO will not only be expected to lead the NES team, but also to contribute to the wider strategic leadership and direction of the SRO and ensure good collaboration with the other Areas Offices covering North West Syria (NWS) and South/Central Syria (SCS).

The post-holder will be required to effectively and efficiently coordinate operations systems, processes and activities across NES, so that programmes are delivered on time according to organisational strategy, donor requirements and within allocated budgets. S/He will take leadership on aspects related to program delivery, staffing structure and management, security, logistics, finance, IT and M&E systems.

SCOPE OF ROLE:

Reports to: Director of Operations (Syria Response Office)

Staff directly reporting to this post: 6 staffs (Head of Program Operations, Head of Program Quality, Safety and Security Manager, HR/Admin Manager, Finance Manager and Supply Chain Manager).

Staff Working Closely with: Members of the Country Office (CO) Senior Management Team (SMT) and in particular the Directors of Operations, Awards, Finance and Human Resources Departments, Budget Holders, and OrgMember staff

Strategic Program Direction and Management

 Provide leadership and accountability for the implementation of North East Syria programmes assuring full and timely delivery of results, appropriate coordination, and cooperation to assure excellent narrative and financial reporting, monitoring, evaluation, and learning.

 Lead on strategic engagement of partners to achieve mutually beneficial goals

 Engaging in Whole of Syria strategy and coordination with the Syria Response SMT and other access points into Syria (North West, South/Central)

 Lead on the annual review and planning process to ensure the continued relevance of the programme and partnership strategy in a dynamic environment

Oversight and Management of Programme Operations:

 Actively participate in designing, innovative and high quality programmes to serve children

 Participate in the programme proposal processes and ensure that all programmes progress in accordance with grant agreements, are completed within time and on budget

 Serve as over-all budget holder for most programming in NES: manage and support budget holders for individual projects and grants

 Require managers to prepare timely and high quality progress reports, programme reports, and donor reports in a manner to allow review and consolidation efficiently

Emergency Response Management:

 Mount appropriate and timely responses at scale to all emergencies consistent with established benchmarks, plans and organizational policies

 Ensure that all staff across departments and sub offices are familiar with, adhere to and implement the procedures and processes detailed in the Rules and Principles for emergency response

 Strengthen the North East Syria organisational readiness to respond to emergencies in line with global OrgInternational emergency goal and benchmarks

Human Resources Management and Administration

 Lead on defining structures and systems capable of delivering the North East Syria programme

 Monitor the recruitment, training and promotion of programmes staff to ensure core functions are filled, with focus on nationalisation of positions where feasible

 Manage the performance of direct reports using Orgperformance management policies and procedures as well as through appropriate coaching, mentoring, training and development

 Ensure that all staff understand and are able to perform their roles

 Proactively lead and support the development of national staff and their assignment to management positions of increasing responsibility as appropriate

 Manage the North East Syria management team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly

 Manage the performance of all staff in the North East Syria programme through:

– Effective use of the Performance Management System including the establishment of clear, measureable objectives, on-going feedback, periodic reviews and fair and unbiased evaluations;

– Incorporate staff development strategies and Performance Management Systems into team building process.

– Coaching, mentoring and other developmental opportunities

– Recognition and rewards for outstanding performance;

– Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans

Risk, Safety and Security Management:

 Lead on the process of articulating programmatic risks at the strategic and project level and coordinate with support services to ensure a holistic approach to programmatic risk management

 Monitor programmatic risks in the contexts of dynamic environment and ensure mitigation measures are applied and programmes adapted as and when necessary

 Lead on communicating risks and the impact on programmes to all relevant stakeholders

 Ensure that Security Risk Assessments for all program bases and activities in North East Syria are carried out.

 Develop, maintain and manage triggers for escalation of security protocols, as well as de-escalation providing relevant information to decision makers on the SRO SMT

Representation and Leadership:

 Lead on building and maintaining active and regular working relationships in-country with host authorities, donors, partner agencies and the UN

 Represent Orgin relevant key forums at both the global and national level

QUALIFICATIONS AND EXPERIENCE

 Minimum of 10 years’ management experience in a corporate or an NGO environment, including significant field operations experience running both emergency and development programs

 Robust experience of NGO development and emergency program cycle management, and with experience of working within a complex and matrix organisation structure

 Previous experience of leading and motivating a large and diverse team in a complex and changing context

 A very good understanding of at least 3 of the sectoral programs

 Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management

 Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors

 Solid project management skills related to organisational development projects and international, cross-functional teams with a proven history of delivering results

 Ability to analyse information, evaluate options and to think and plan strategically

 An in-depth understanding of national and international development issues in particular in relation to children

 Previous experience of managing and developing a team and the ability to lead, motivate and develop others

 Excellent interpersonal, communication and presentation skills

 Fluency in written and spoken and English, experience in written and spoken Arabic or Kurdish is a benefit

 Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies

 Commitment to and understanding of the NGO’s aims, values and principles including rights-based approaches

Advertiser :Confidential غير معلن

Duty Station: NE SYRIA

How to Apply:
Please send your CV to the following email:

 jobs.nesyria@gmail.com

Please consider to mention the advert ID (Above) and the job title in the email subject.