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IT Supervisor

JOB Vacancy Announcement #: (998)

Job Title: IT Supervisor

Application deadline: 07.09.2018

Other Information’s:

Nothing To mention

Job Requirements:        

  • University degree in IT (or equivalent qualification from a technical institution or substantial working experience in domain) desired
  • Languages: Fluent in English, and Kurdish (mandatory), Arabic desired
  • Excellent computer skills, proficiency in excel and word
  • Professional experience:

– Past working experience in the humanitarian sector is valuable.

– At least min.2 years experience working as network administrator/IT officer

– Knowledge of hardware, Knowledge of SQL servers; Window 2003 servers, NAS network, Knowledge on SharePoint services

– Actual programming (computer programming with languages like C, C++, or Java) is desirable

  • Personal qualities:

– Good communication and interpersonal skills

– Meticulous with attention to detail.

– Organization skills

– Be able to work independently as well as in a team

– Implication and commitment

Job Description:

Supervise equipment security and the use of the mission’s IT resources

  • Ensuring workstations adhere to IT standards.
  • Ensuring antivirus software usage guidelines are respected, and that antivirus protection is constantly monitored and installed on all computers.
  • Supervising the data back-up system (back-up policy)
  • Installing and maintaining local networks in the mission according to standards (router, Wifi AP, NAS server, Internet modem).
  • Maintaining computers, printers/scanners and conducting monthly checks to ensure that maintenance tasks have been executed;
  • Capitalising data and procedures related to the use of IT resources and networks and communicating this information upstream to line management
  • Check UPSs status and arrange replacements when necessary.
  • Implementation and support of ICT infrastructure including also: Internet communication links and related hardware; WAN and VPN site links and related hardware; remote access infrastructure; Wireless LAN standards.

Email management

  • Manage the email client software [Outlook] to ensure smooth functioning of email service.

Supply and document the IT inventory and network

  • Collects quotations and bids from the market for SR-s as assigned by manager(s) – as per SI standards and formats;
  • Ensure the reception of the goods as per the description on the supplies request/purchase order and their conformity to SI standards.
  • Knows the local market and available suppliers. Participate on the selection from the best suppliers to request quotes from as per price, quality, and availability, compatibility with existing SI supplies & after sales service.

Improve the efficiency of IT resource use

  • Resolving everyday user problems
  • Providing users with software support for sharing files, emails etc.;
  • Suggesting IT resources that could be implemented to improve user work efficiency in accordance with SI standards;
  • Checking that network equipment is operating correctly (server, ADSL modem)
  • Reporting problems encountered and solutions implemented

Participate in the management of telecommunications resources (radio, satellite and local phones and modem, Internet)

  • Ensure the administrative management of ICT resources and equipment (set-up a monthly equipment ID file, Labelling, registering, updating lists and files, etc….)
  • Ensure physical management and follow up of ICT resources and equipment (inter base movements, transportation, storage, responsibility form and follow up)
  • Ensure that the base means of communication are operating correctly and monitor them
  • Perform regular tests on their usage, ensure equipment reparation if needed/when requested
  • Ensure the maintenance procedure (procedures to use the equipment, to maintain it)

Promote user awareness and train users in the use of ICT resources, strategy and policy

  • Training users on equipment and applications;
  • Training users on the use of IT equipment and software.
  • Training users on the correct use of IT resources, NAS server, and respecting IT security rules;
  • Training users (particularly log team) on the correct use of Telecom means (Radio, Satellite, internet)
  • Sensitize country staff to changes and improvements in technology
  • Proactively understand the software needs of the mission, manage and supervise the implementation through the use of contractors (when appropriate).

Advertiser :Confidential غير معلن

Duty Station: Ein Issa

How to Apply:
Please send your CV to the following email:

 recruitment.si.nes@gmail.com

Please consider to mention the advert ID (Above) and the job title in the email subject.